Internet Services
Usecases
YouTube automatically captions 1 billion videos with 50% …
Youtube uses machine learning to automatically generate text subtitles for its videos, with a reported 50% improvement in accuracy
StarOfService reduces average handling time of customer service …
StarOfService leverages DigitalGenius to efficiently manage the large volume of queries. By analysing historical data, the solution is able to classify incoming enquiries, automatically suggest the best answers and automate common responses. The company has been able to significantly reduce the average time spent per case in customer service, by 46%, while the AI was able to correctly identify and …
Facebook's Marketplace achieves a nearly 100% increase in …
Facebook has leveraged computer vision and natural language processing to enhance the customer's experience on Marketplace. The company has built a product index that draws information both from the text accompanying a product as well as the photos, through their image and text understanding systems. As a result, when searching for products, the recommended results are ranked based on a …
Indix automates and standardises product information retrieved from …
Indix uses machine learning techniques to sort through product data collected from non-standardised and disparate sources for inclusion in its product catalogue.