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Bosch Thermotechnology improves field service management appointment accuracy …
janhavi
02/12/2019
Bosch Thermotechnology implemented ClickSoftware's Click Field Service Edge to optimise appointment accuracy and provide fast service to their customers. The software now manages the job scheduling of the company's Belgian sales office of 90 technicians. The solution leverages ClickSoftware's machine learning cloud and applies AI to identify patterns in the service chain data in order to be able to make …