Home /
Usecases /
Toronto-Dominion(TD) Bank plans to offer personalised recommendations for its customers using deep learning
March 7, 2019
Summary:
TD Bank acquires Layer 6 to predict customer needs and offer personalised products using its deep learning platform. According to Layer 6, the platform is one of the best in coming up with recommendations for new users (cold start).
Problem:
TD Bank acquired the startup in an attempt to raise the customer service bar by anticipating their preferences.