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Metlife reduces document processing time by 40% by automating data capture from manual documents
April 8, 2019
Summary:
Metlife uses Captricity’s READ engine to decipher data from manual documents. The READ engine leverages computer vision to convert hand written material into digital format, processing upto a million documents in an hour. Metlife has been able to automate 42% of documentation capture process. The engine handles exception such as unreadable characters by tagging them for human review.
Problem:
Metlife is in the middle of automating processing of handwritten documents which still form a major portion of claims processing.
- Industry
- Insurance
- Function
- Digital Data
- Company Name
- MetLife
- Vendors
- Captricity
- AI Technologies
- Link to usecase
- link